Reference

How vipbet365 Handles Your Personal Data

At vipbet365, we take your personal data seriously — this page sets out exactly what we collect, why we collect it, how long we keep it, and what…

Data collected only for account purposesNo sale of personal data to third partiesYour right to access and correct dataIndia-region data handling appliesContact us anytime for privacy queries
vipbet365 How vipbet365 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Any Privacy Matter

If you have a question about how your data is stored, want to request a copy of your personal information, or need to raise a concern…

Email Support Send your privacy request or data access query directly to our dedicated privacy email.
Live Chat Our live chat is available around the clock for privacy questions.
Help Centre Our online help centre contains step-by-step instructions for submitting data access requests, updating your…
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Security and transparency sit at the centre of how vipbet365 manages account data. From the moment you complete a UPI deposit to the point a withdrawal is verified, every data exchange is…

Encryption in Transit

All data exchanged between your device and our servers — including UPI payment details and login credentials — is encrypted using TLS 1.2 or higher. No plaintext data moves across our network at any point during your session.

Cookie Usage

We use session cookies to keep your account logged in and analytics cookies to understand which parts of the site you use most. You can manage cookie preferences from your browser settings; disabling analytics cookies does not affect your account access.

Account Security

Your account password is stored as a salted hash — we never hold your password in plain text. We recommend enabling two-step verification in your account settings for an additional layer of protection against unauthorised access.

Data Retention Policy

We keep your account data for as long as your account is active and for the period mandated by applicable Indian regulations thereafter. Once the retention period ends, data is permanently deleted and cannot be recovered.

Third-Party Sharing

We share data with payment processors (such as UPI rails, Paytm gateway, PhonePe) only to complete transactions you initiate. We do not sell, rent or trade your personal data with advertisers or unrelated third parties under any circumstances.

Requesting Changes

You can request corrections to your personal data, ask us to restrict processing, or withdraw consent for non-essential data uses by contacting our support team directly. We will confirm every change in writing within five business days.

Frequently Asked Privacy Questions

The questions below cover the most common privacy concerns raised by account holders. If your question is not listed here, our support team can address it directly through live chat or email — we keep every privacy query on record and follow up until it is fully resolved.

We collect your name, email address, date of birth, and payment details such as your UPI ID or Paytm number. We also log device and session data to protect your account from unauthorised access attempts.

Yes. Contact our support team via email or live chat and submit a data access request. We will compile and send you a full export of your personal data within the timeframe required by applicable law, typically within 30 days.

We share your data only with payment processors — such as UPI network operators, Paytm, or PhonePe — to complete transactions you have authorised. We do not share your data with advertisers or sell it to any third party.

We retain your data for the period required by applicable Indian law following account closure. After that mandatory retention window passes, your data is permanently and securely deleted from all our systems.

Log into your account and update your details in the profile section, or contact our support team directly. We verify any change to identity-critical fields such as your name or date of birth before applying the update.

We use session cookies (essential for login) and analytics cookies (non-essential). You can disable analytics cookies in your browser settings at any time without losing access to your account or any account features.

Reach our privacy team via the dedicated email address listed in our help centre or raise the issue through live chat. We log every complaint, assign a reference number, and aim to resolve it within 72 hours of acknowledgement.